London Rebuilding Society

now working across the country

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Privacy & Accessibility

Your privacy

This policy explains how our website,, collects, manages and uses data. Your privacy is guaranteed and we will never share any information collected from you with anyone and ensure that all data stored is secure. We guarantee that any collected information is handled in compliance with the General Data Protection Regulation (GDPR) 2018.

your data

Our site will log visits and collect some anonymous technical data, such as your IP (a number unique to your computer) and information on the device used to access the site (e.g. the device type (desktop computer or mobile), operating system, browser and screen size). The sole purpose of this log is to observe activity on our site and address any issues that may arise. It will only be used internally, by us and our web team, to improve our website.


Our site uses analytics, via a plugin, to set cookies on your computer. Cookies are small pieces of data which are stored as simple text file in your browser and enable the anonymous logging of the technical information. You can disable the setting of cookies in your browser. Please be aware that some other websites rely on cookies for full functionality.

If you’d like to find out more about how your internet activity is tracked, check out these useful links:

details submitted via our forms

When you get in touch with us by filling in one of our forms – we will treat your contact information and any other details with the strictest confidence. Rest assured that we will never pass on your details. We will use your information only to assist you in answering any questions or queries you may have and to use your given phone number to follow up in your request for call back.

Accessibility statement

Our aim is for our site to be as inclusive as possible, for you to feel welcome and find all site content easy to use. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our website’s compliance

This website endeavours to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines outline and explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for everyone.

Our website has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

How are we doing?

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We will work on continuous improvement with all updates of this site.

Let us know what you think

If you enjoyed visiting our site, or if you had trouble with any part of it, please get in touch and let us know.

  • call us on 020 7997 7333
  • use the contact form in the site’s footer